Claims Processing Information

Independent Insurance Agency

Need better home or auto insurance?

We can help you find the perfect plan that is affordable and uniquely suited to your needs.

In the event of a claim...

Contact us at 315-782-3900. If you are calling outside of business hours please leave a message. Someone from the office will get back to you as soon as possible.


If you need to make a claim immediately, please contact your insurance company directly:


Farmers - 1-888-243-8789
Farmers Glass -
1-800-344-8844
Peerless Glass & Claims -
1-800-522-7152
Travelers -
1-800-252-4633
GMAC -
1-800-468-3466
Progressive -
1-800-776-4737


When calling to report a claim please have the following information available:


1. Date and time of loss
2. Cause (what happened?)
3. Location of the loss
4. Extent of the loss (What was damaged or destroyed?) Take an inventory of these items.
5. Did the police or fire department respond? If the authorities did respond please get the police report number.
6. Was any one injured?


If you are calling about an auto claim, make sure you have the insurance information and name and address of other drivers involved.


Let your insurance agent know if your car was towed. If so where is your vehicle now?


Will you need a rental?

Find the best insurance available to suit your needs - get started today with a FREE quote.

315-782-3900
Independent Insurance Agency
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